Ordering and Product Selection
How do I choose the right gummy mold?
Compare the cavity shape, cavity volume, cavity count, mold dimensions, total batch capacity, and filling method listed on each product page. The best option depends on your target piece size, recipe density, equipment, and production volume. Our Commercial Gummy Mold Size, Weight and Production Guide can help you compare formats.
What is the difference between in-stock and made-to-order molds?
In-stock molds are available for faster fulfillment while inventory lasts. Made-to-order and bulk products require production before shipment. Availability and estimated timing are shown on the applicable product page or provided during the quote process.
Do you offer bulk quantities?
Yes. Many products are available in bulk or made-to-order quantities for commercial production. Review the quantity options on the product page or contact us with the mold, quantity, and target timeline you need.
Can you make a custom gummy mold?
Yes. Custom projects can be developed around a logo, shape, character, target cavity volume, cavity count, and production format, subject to design and manufacturing requirements. Review the Custom Gummy Mold Design & Manufacturing Guide, view custom mold pricing and project options, and then submit your reference files, dimensions, target piece size, equipment details, and estimated order quantity through the contact form.
Materials, Use and Care
What material are the molds made from?
Material specifications are listed on each product page. Many Gummy Molds products are made from food-contact silicone intended for candy, supplement, vitamin, chocolate, and similar molding applications. Always review the individual product specifications before ordering.
Are the molds compatible with a depositor?
Compatibility depends on the mold dimensions, cavity layout, nozzle spacing, and your specific equipment. Some products are designed for compatible depositor workflows, while others are better suited to hand filling or flood-and-scrape production. Confirm the specifications on the product page and compare them with your depositor before purchasing.
How do I remove gummies from a silicone mold?
Allow the product to set fully according to your formulation and process. Gently flex the silicone around the cavity and push the piece out from the back without using sharp tools. Demolding performance can vary with recipe, cure or set time, temperature, oiling, and cavity geometry.
How should I clean and store the molds?
Follow the care instructions provided with the product. In general, use non-abrasive cleaning methods, rinse thoroughly, and allow the mold to dry completely before stacking or storing it flat. Avoid sharp tools and harsh handling that could damage cavity details or mold edges.
Can the same mold be used for gelatin, pectin, chocolate, or supplements?
Many molds can be used with multiple pourable products, but results depend on the formulation, processing temperature, release characteristics, and equipment. Confirm that your production conditions are compatible with the specifications of the mold you select.
Shipping, Payment and Returns
How quickly will my order ship?
Fulfillment timing depends on whether the product is in stock, made to order, or part of a bulk or custom project. Carrier transit time begins after the order has been produced and handed to the carrier. Review the product page and order confirmation for the most relevant timing information.
Which carriers do you use?
Orders may ship through major carriers such as UPS, USPS, FedEx, or DHL depending on the destination, service selected, package size, and available shipping options. Tracking information is sent when the shipment is processed.
Do you ship internationally?
International shipping availability depends on the destination, product, carrier service, and checkout options available at the time of purchase. Customers are responsible for any applicable duties, taxes, customs charges, or import requirements imposed by the destination country.
Which payment methods do you accept?
The payment methods currently available for your order are displayed securely at checkout. Available options can vary by device, location, order value, and Shopify payment settings.
Can I return or exchange a mold?
Return and exchange eligibility is governed by the store's current refund policy. Because molds are production tools and may come into contact with food or ingredients, used items may not be eligible for return. Contact us promptly if an order arrives damaged, incorrect, or has another documented issue.
What should I do if my shipment arrives damaged or incorrect?
Contact us as soon as possible with your order number, a description of the issue, and clear photos of the product and packaging. Keep all packaging until the claim has been reviewed.
Still Need Help?
Visit our commercial gummy mold collection to compare products, read the Commercial Gummy Molds Buyer’s Guide, or contact Gummy Molds with your target shape, volume, equipment, quantity, and production requirements.